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Customer Service Excellence

The BEST Standard is NOT Satisfaction, Lisa Harper. Why does nearly every business, small and large, seek to SATISFY the customer when satisfaction is nothing more than mediocrity? If being a middle-of-the-road, run-of-the-mill, average performing, business is your goal, then skip this workshop! But be forewarned, you might get wind-burned as the businesses of those that DO attend fly past yours on the wings of absolutely THRILLED customers!

LOCATION: REACH Huron, Clinton
CONTACT: Lisa Houthuyzen at 519-527-0305 or lhouthuyzen@smallbusinesshuron.ca

Earlier Event: May 1
Come Hike with Us!