Free Service Excellence Workshop May 14th 9am-4:30pm

Service Excellence Workshop for Huron County

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Service Excellence for Huron County is an interactive training workshop that helps equip front-line service providers with the skills and techniques to deliver exceptional customer service that will generate positive and memorable impressions.

The Economic Development department of Huron County and the Taste of Huron are giving businesses the opportunity to take the Service Excellence Workshop.

Customer Service Excellence strives to create a consistent service standard within your organization. By providing service professionals with guidelines, processes, and tools to increase their level of customer service and become customer-centric.

The Objective is to create awareness about the importance of service and to develop essential service skills for the delivery of consistent and excellent customer service.

Included in the workshop is your Service Excellence guidebook and at the end of the workshop you will receive a certificate of Service Excellence from OTEC

 

WHO SHOULD ATTEND

• Frontline employees

• Supervisors

• Managers

Cost: Free – This program is valued at $220.00 a person; however, the Economic Development department of the County of Huron is picking up the cost so you can attend. Drinks and food for the day will be provided to you free of charge.

There is limited space, so don’t delay!

Email biemancathy@gmail.com to reserve your spot for the day.

When: May 14, 2018

Time: 9:00 am to 4:30 pm

Where: Libro Community Hall

Address:  239 Bill Fleming Drive, Clinton