Customer Service Workshop

BIA Members are free, contact for your coupon code

Who Should Attend?

  • Frontline Service Staff

  • Tourism Operators

  • Business Owners

  • Municipal Staff

Why Should You Attend?

  • Generate higher customer satisfaction and sales

  • Learn and practice how to deliver G.R.E.A.T. service to your diverse customer base

  • Improve customer interactions and practice dealing with high stress customer service challenges such as observing bias, challenging people, communications barriers, cultural/value differences, competing interests and more.

February 21 - EXETER

5:00pm - 7:00pm
Verity Room, Town Hall
322 Main St S, Exeter

February 22 - GODERICH

7:45am - 9:45am
River Run Restaurant
25 North Harbour Rd E, Goderich

February 22 - BAYFIELD

1:30pm - 3:30pm
The Lake House
21 Bayfield Main St N, Bayfield